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Dynamics of knowledge sharing in a cross-cultural environment

Lodhi, Suleman A. and Coakes, Elayne (2012) Dynamics of knowledge sharing in a cross-cultural environment. Working Paper. University of Westminster.

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Abstract

Studies have indicated that national culture may impact the choice of who shares knowledge with whom. This paper considers the problem of tacit knowledge sharing in multi-cultural environments and the issues that relate to trust, language, and culture that impact on the choice of how tacit knowledge is shared. A study was conducted in a multi-national, international, and multi-cultural Business School to discover if the theoretical research relating to a potential tacit and thus implicit knowledge sharing archetype had validity. The study conducted with 70 students from 28 nations and 24 languages, discovered that there were a number of variables that impacted who students chose to ask for (academic) tacit knowledge: these variables indicated that the longer that students spent in the Business School; the longer they were in London and the UK; and the older they were; the less they were concerned about the nationality, ethnicity, and language of the person they asked. Additionally, testing the knowledge archetype model it was found that there were no moderating factors. This indicates that a knowledge archetype that is common to all nationalities can be developed. Future research intends to develop a configurable technical based archetype - or avatar - that can be utilised by students as they enter university for implicit knowledge sharing purposes. This avatar will then be tested in multi-cultural business environment to assist tacit/implicit knowledge sharing across divisions and nation as well as languages and culture.

Item Type:Monograph (Working Paper)
Additional Information:WORKING PAPER 12-2, Online ISBN: 9781908440082
Research Community:University of Westminster > Westminster Business School
ID Code:10649
Deposited On:14 Jun 2012 16:08
Last Modified:14 Jun 2012 16:08

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