Key performance indicators for IS/IT indirect human costs in the service sector

Mohamed, Souad and Guah, Matthew W. (2008) Key performance indicators for IS/IT indirect human costs in the service sector. In: European and Mediterranean conference on information systems, 25th - 26th May 2008, Dubai, United Arab Emirates.

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Item Type: Conference or Workshop Item (Paper)
Subjects: University of Westminster > Westminster Business School
Depositing User: Rachel Wheelhouse
Date Deposited: 12 Jul 2012 13:24
Last Modified: 12 Jul 2012 13:24
URI: http://westminsterresearch.wmin.ac.uk/id/eprint/10721

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