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Cultural and psychological perspectives: Chinese perceptions of service quality in UK higher education

Wang, Yi (2007) Cultural and psychological perspectives: Chinese perceptions of service quality in UK higher education. In: Tyler, K. and Martin, C.L. and Harris, L.C. and Tan, J. and Benamraoui, A., (eds.) 21st Service Workshop Proceedings, 15-17 November, Westminster Service Research Centre, University of Westminster, London, UK. University of Westminster. ISBN 9780955268540

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Item Type:Book Section
Additional Information:Awarded a ‘Best Paper’ prize at the conference.
Research Community:University of Westminster > Westminster Business School
ID Code:11035
Deposited On:06 Aug 2012 10:37
Last Modified:09 May 2013 15:49

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