Wang, Yi (2007) Cultural and psychological perspectives: Chinese perceptions of service quality in UK higher education. In: Tyler, K. and Martin, C.L. and Harris, L.C. and Tan, J. and Benamraoui, A., (eds.) 21st Service Workshop Proceedings, 15-17 November, Westminster Service Research Centre, University of Westminster, London, UK. University of Westminster. ISBN 9780955268540
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| Item Type: | Book Section |
|---|---|
| Additional Information: | Awarded a ‘Best Paper’ prize at the conference. |
| Research Community: | University of Westminster > Westminster Business School |
| ID Code: | 11035 |
| Deposited On: | 06 Aug 2012 10:37 |
| Last Modified: | 09 May 2013 15:49 |
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