Transformation procurement in the Immigration Directorate: applying Sveiby

Coakes, Elayne and Young, Nanette (2007) Transformation procurement in the Immigration Directorate: applying Sveiby. Journal of Knowledge Management Practice, 8 (S1). ISSN 1705-9232

Full text not available from this repository.
Official URL:


This paper discusses the case of Procurement Transformation Project of the UK’s Immigration and Nationality Directorate. The paper shows the role of knowledge management in undertaking the project which resulted in introducing a change to the process by which procurement was undertaken in this department. We demonstrate through the case study how knowledge within business processes and the supply chain for procurement can be identified, explicated, and made valuable, through devolving decisions to those at the frontline of the decision-making process. Through utilising local knowledge, and developing competences and learning, with a change in organisational structure and management style, significant savings in procurement were made.

Item Type: Article
Uncontrolled Keywords: Knowledge management, procurement management, supply chain management
Subjects: University of Westminster > Westminster Business School
Depositing User: Miss Nina Watts
Date Deposited: 13 Jun 2008 14:19
Last Modified: 17 Oct 2011 13:46

Actions (login required)

Edit Item (Repository staff only) Edit Item (Repository staff only)