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Co-operative work practices and knowledge sharing issues: a comparison of viewpoints

Coakes, Elayne and Coakes, James and Rosenberg, Duska (2008) Co-operative work practices and knowledge sharing issues: a comparison of viewpoints. International Journal of Information Management, 28 (1). pp. 12-25. ISSN 0268-4012

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Official URL: http://dx.doi.org/10.1016/j.ijinfomgt.2007.10.004


In this paper, we set out to explore the organisational knowledge that evolves from virtual co-operative work experiences. Through case narratives we demonstrate issues that can arise and using the four theoretical viewpoints of sociotechnology, knowledge management, organisational communication theory, and Computer Supported Collaborative Work (CSCW) we develop practical insights into the organisational complexity of computer-supported and virtual teamwork. This complexity, we argue, requires a novel combination of work design factors including participation-related design and computer-supported tools. The outcome is improved communication and a fuller application of organisational knowledge that enhances the design and operation of co-operative work.

Item Type:Article
Research Community:University of Westminster > Westminster Business School
ID Code:6021
Deposited On:18 Feb 2009 14:31
Last Modified:17 Oct 2011 14:49

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