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Business process modelling: potential benefits and obstacles for wider use

Hlupic, Vlatka (2003) Business process modelling: potential benefits and obstacles for wider use. International Journal of Simulation: Systems, Science and Technology, 4 (1-2). pp. 62-67. ISSN 1473-8031

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Abstract

As Organisations need to adapt to new business conditions and respond to competitive pressures, various change management approaches have been developed. Many studies suggest that the success of business change projects could be increased by developing dynamic models of business processes prior to their radical change. This paper investigates a potential of simulation modelling to be used for modelling business processes and argues the case for a wider use of simulation techniques by business community. It is postulated that discrete-event simulation can be considered as a missing link between change management approaches such as Just in Time [JIT], Total Quality Management [TQM] or business process re-engineering [BPR]. The usability of simulation modelling for evaluating alternative business process strategies is investigated, and the guidelines for achieving more widespread use of business process simulation are proposed.

Item Type:Article
Additional Information:Online ISSN 1473-804X
Uncontrolled Keywords:Discrete-event simulation, business process modelling, change management approaches
Research Community:University of Westminster > Westminster Business School
ID Code:684
Deposited On:19 Sep 2005
Last Modified:18 Oct 2011 10:31

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