Are you being served? Research into service design management compared to product design and the development of BS 7000-3 'guide to managing service design'

Hollins, Bill (2004) Are you being served? Research into service design management compared to product design and the development of BS 7000-3 'guide to managing service design'. In: Design 2004: International Design Conference, 18-21 May 2004, Dubrovnik, Croatia. (Submitted)

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Item Type: Conference or Workshop Item (Paper)
Uncontrolled Keywords: Service design management, British Standards
Subjects: University of Westminster > Westminster Business School
Depositing User: Users 4 not found.
Date Deposited: 20 Sep 2005
Last Modified: 17 Oct 2011 14:06
URI: http://westminsterresearch.wmin.ac.uk/id/eprint/718

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