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Are you being served? Research into service design management compared to product design and the development of BS 7000-3 'guide to managing service design'

Hollins, Bill (2004) Are you being served? Research into service design management compared to product design and the development of BS 7000-3 'guide to managing service design'. In: Design 2004: International Design Conference, 18-21 May 2004, Dubrovnik, Croatia. (Submitted)

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Item Type:Conference or Workshop Item (Paper)
Uncontrolled Keywords:Service design management, British Standards
Research Community:University of Westminster > Westminster Business School
ID Code:718
Deposited On:20 Sep 2005
Last Modified:17 Oct 2011 15:06

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