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Knowledge creation: revisiting the 'ba' humbug people and 'latent' knowledge in organizational learning

Nordberg, Donald (2007) Knowledge creation: revisiting the 'ba' humbug people and 'latent' knowledge in organizational learning. ICFAI Journal of Knowledge Management, 5 (6). pp. 7-16. ISSN ICFAI University Press

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Abstract

Knowledge management theory has struggled with the concept of `knowledge creation'. Since the seminal article of Nonaka in 1991, an industry has grown up seeking to capture the knowledge in the heads and hearts of individuals so as to leverage them for organizational learning and growth. But the process of Socialization, Externalization, Combination and Internalization (SECI) outlined by Nonaka and his colleagues has essentially dealt with knowledge transfer rather than knowledge creation. This paper attempts to fill the gap in the process - from Nonaka's own addition of the need for "ba" to Snowden's suggestion of that we consider "Cynefin" as a space for knowledge creation. Drawing upon a much older theoretical frame - work the Johari Window developed in group dynamics, this paper suggests an alternative concept - latent knowledge - and introduces a different model for the process of knowledge creation.

Item Type:Article
Research Community:University of Westminster > Westminster Business School
ID Code:7646
Deposited On:02 Mar 2010 16:34
Last Modified:02 Mar 2010 16:34

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