Hilton, Toni (2008) Lest we forget the customer experience: the dark side of S-D logic within the consumer services context. In: Shifting focus from the Mainstream to Offbeat: the proceedings of the Annual ANZMAC Conference, 01 - 03 Dec 2008, University of Sydney, Sydney.
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| Item Type: | Conference or Workshop Item (Paper) |
|---|---|
| Research Community: | University of Westminster > Westminster Business School |
| ID Code: | 7811 |
| Deposited On: | 23 Mar 2010 10:23 |
| Last Modified: | 23 Mar 2010 10:23 |
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