Hilton, Toni (2008) Lest we forget the customer experience: the dark side of S-D logic within the consumer services context. In: Shifting focus from the Mainstream to Offbeat: the proceedings of the Annual ANZMAC Conference, 01 - 03 Dec 2008, University of Sydney, Sydney.Full text not available from this repository.
|Item Type:||Conference or Workshop Item (Paper)|
|Subjects:||University of Westminster > Westminster Business School|
|Depositing User:||Miss Nina Watts|
|Date Deposited:||23 Mar 2010 10:23|
|Last Modified:||23 Mar 2010 10:23|
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