A survey of acceptance of e-government services in the UK

Adeshara, Priti, Juric, Radmila, Kuljis, Jasna and Paul, Ray (2004) A survey of acceptance of e-government services in the UK. In: ITI 2004: Proceedings of the 26th International Conference on Information Technology Interfaces, Cavtat, Croatia, Jun 07-10, 2004. University of Zagreb, pp. 415-420. ISBN 9539676991


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This paper gives an insight into the readiness of small and medium sized enterprises (SMEs) for accepting e-government services in he UK. We conducted a survey of 128 SMEs, which revealed that there is a moderate demand for e-government services, but they were not rated as efficient and essential for SMEs' businesses as conventional services. The proliferation of the UK government's Web sites, which requires co-ordination between several organisations/multiple sites, and inadequate awareness of such services, do not comply with the common concepts of e-governance and consequently have an impact on the SMEs acceptance of e-government services in the UK.

Item Type: Book Section
Subjects: University of Westminster > Science and Technology > Electronics and Computer Science, School of (No longer in use)
Depositing User: Miss Nina Watts
Date Deposited: 13 May 2010 10:05
Last Modified: 12 Aug 2010 09:10
URI: http://westminsterresearch.wmin.ac.uk/id/eprint/7902

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