Oliveira-Castro, Jorge M. and Foxall, Gordon R. and James, Victoria K. and Pohl, Roberta H.B.F. and Dias, Moema B. and Chang, Shing Wan (2008) Consumer-based brand equity and brand performance. Service Industries Journal, 28 (4). pp. 445-461. ISSN 0264-2069
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Official URL: http://dx.doi.org/10.1080/02642060801917554
The relation between consumer-based brand equity and brand performance was investigated across 15 product categories in Brazil and the UK. Brand equity was conceptualized as related to the level of social benefit offered by each brand and was measured with a simple questionnaire that asked consumers to rate brands with respect to their familiarity and quality levels. These measures were then related to brand market share and revenue. Results showed that the relation between consumer-based brand equity and brand performance varies across product categories, indicating that products differ with respect to their level of brandability and suggesting ways to measure it.
|Research Community:||University of Westminster > Westminster Business School|
|Deposited On:||23 Jun 2010 10:16|
|Last Modified:||23 Jun 2010 10:16|
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