Helping customers to help themselves

Hughes, Tim and Hilton, Toni and Little, Ed and Marandi, Ebi (2011) Helping customers to help themselves. In: 20th Annual Frontiers in Services Conference, 30 Jun - 03 July, Fisher College School of Business, Ohio State University, USA.

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Item Type: Conference or Workshop Item (Paper)
Subjects: University of Westminster > Westminster Business School
Depositing User: Miss Nina Watts
Date Deposited: 29 Jul 2011 09:12
Last Modified: 29 Jul 2011 09:12
URI: http://westminsterresearch.wmin.ac.uk/id/eprint/9562

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