Items where Author is Little, Ed
Number of items: 5.
Hilton, Toni and Hughes, Tim and Little, Ed and Marandi, Ebi (2013) Adopting self-service technology to do more with less. Journal of Services Marketing, 27 (1). pp. 3-12. ISSN 0887-6045
Hughes, Tim and Hilton, Toni and Little, Ed and Marandi, Ebi (2011) Resource integration using self-service technology: the customer perspective. In: Patterson, A. and Oakes, S., (eds.) Proceedings of the Academy of Marketing Conference 2011: Marketing Field Forever. Academy of Marketing, Liverpool. ISBN 9780956112234
Hughes, Tim and Hilton, Toni and Little, Ed and Marandi, Ebi (2011) Helping customers to help themselves. In: 20th Annual Frontiers in Services Conference, 30 Jun - 03 July, Fisher College School of Business, Ohio State University, USA.
Hughes, Tim and Hilton, Toni and Little, Ed and Marandi, Ebi (2010) Developing a resource integration model for self-service technology. In: Transformational Marketing: the proceedings of the Annual Academy of Marketing conference, 06 - 08 Jul 2010, Coventry University, Coventry. (Submitted)
Hilton, Toni and Hughes, Tim and Little, Ed and Marandi, Ebi (2010) Adopting self service technology to do more with less. In: Ballantine, Paul and Finsterwalder, Jörg, (eds.) Doing more with less: the proceedings of the Annual ANZMAC Conference, 29 November - 1 December 2010, University of Canterbury, Christchurch, New Zealand. Department of Management, College of Business and Economics, University of Canterbury. ISBN 9780473178208