WestminsterResearch

Items where Author is Little, Ed

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Number of items: 5.

Article

Hilton, Toni and Hughes, Tim and Little, Ed and Marandi, Ebi (2013) Adopting self-service technology to do more with less. Journal of Services Marketing, 27 (1). pp. 3-12. ISSN 0887-6045

Book Section

Hughes, Tim and Hilton, Toni and Little, Ed and Marandi, Ebi (2011) Resource integration using self-service technology: the customer perspective. In: Patterson, A. and Oakes, S., (eds.) Proceedings of the Academy of Marketing Conference 2011: Marketing Field Forever. Academy of Marketing, Liverpool. ISBN 9780956112234

Hilton, Toni and Hughes, Tim and Little, Ed and Marandi, Ebi (2010) Adopting self service technology to do more with less. In: Ballantine, Paul and Finsterwalder, Jörg, (eds.) Doing more with less: the proceedings of the Annual ANZMAC Conference, 29 November - 1 December 2010, University of Canterbury, Christchurch, New Zealand. Department of Management, College of Business and Economics, University of Canterbury. ISBN 9780473178208

Conference or Workshop Item

Hughes, Tim and Hilton, Toni and Little, Ed and Marandi, Ebi (2010) Developing a resource integration model for self-service technology. In: Transformational Marketing: the proceedings of the Annual Academy of Marketing conference, 06 - 08 Jul 2010, Coventry University, Coventry. (Submitted)

Hughes, Tim and Hilton, Toni and Little, Ed and Marandi, Ebi (2011) Helping customers to help themselves. In: 20th Annual Frontiers in Services Conference, 30 Jun - 03 July, Fisher College School of Business, Ohio State University, USA.

This list was generated on Wed Oct 1 15:03:27 2014 BST.