Items where Author is Tan, J.
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Book SectionWang, Yi (2007) Cultural and psychological perspectives: Chinese perceptions of service quality in UK higher education. In: Tyler, K. and Martin, C.L. and Harris, L.C. and Tan, J. and Benamraoui, A., (eds.) 21st Service Workshop Proceedings, 15-17 November, Westminster Service Research Centre, University of Westminster, London, UK. University of Westminster. ISBN 9780955268540 |